Q & A

Massage Therapy Questions & Answers


What should I expect for my first appointment?

Please arrive 5 minutes early for your 1st appointment in order to fill out any additional paperwork that was not filled out online in advance. Our booking software will email you an electronic version of our intake form that you can fill out and submit to us online ahead of your appointment. You may still have to fill out more paperwork for us when you arrive here, depending on your specific needs.
Included in your treatment time, we will go over your intake form and discuss your treatment. Your therapist may take your blood pressure, do a postural scan and perform any orthopedic assessment necessary. More time is spent on the assessment during your 1st appointment than future treatments.
Your therapist will leave the room to wash their hands and so that you can disrobe to your level of comfort and arrange yourself under the sheets on the treatment table. The therapist will then return and perform the hands on massage. The hands treatment may end a few minutes prior to the appointment end time so that we can conduct any post-treatment assessment as necessary and we can offer any suggestions on homecare exercises. Your therapist will again leave the room so that you can get dressed before doing any post assessment.


Do I have to be in pain to get a massage?

No. Though massage is great for breaking the pain-tension cycle and reducing painful symptoms, pain is not the only indication for massage. Massage can be a useful tool at reducing sympathetic nervous system firing and stress as well as aiding in sleep cycles and general relaxation. Massage helps maintain active range of motion and promotes tissue health.


Who should not come to you for massage?

Persons with high blood pressure, malignant cancers, and some central or peripheral nervous system disorders should have their doctors approval prior to seeking body work. And some acute conditions are contraindicated for massage.
If you have any concerns regarding this, please feel free to contact us.


Does massage hurt?

Some modalities or techniques may require a deeper more targeted approach but massage should always be conducted within your pain tolerance. A massage treatment is your treatment and as such you are in control at all times. If at any time during your treatment you feel uncomfortable or as though you would like a technique changed or discontinued, it is highly encouraged that you let your practitioner know this.


Will I be sore after being treated?

Some of the deeper more targeted techniques may cause some muscle soreness, and it is not uncommon for people who are new to body work to have some post-soreness. Your practitioner may request that you apply ice to specific areas to help prevent bruising and soreness. It is important that you monitor your body’s response to massage after being treated in order to determine the best treatment approach for future appointments. As your body becomes familiar with massage, deeper techniques may be used without consequences. If you are concerned about this, speak with your practitioner prior to treatment.


Is massage safe during pregnancy?

Yes. Massage can be incredibly beneficial during pregnancy. Some precautions will be taken including position considerations and blood pressure assessment to ensure that there are no contraindications. Please advise your practitioner if you are pregnant prior to massage.


Why do you include assessment in all of your treatments?

Orthopedic assessment is necessary to help build an appropriate treatment plan. This helps to ensure the best possible treatment for you. It’s also an invaluable tool for progress reporting


What is homecare?

Homecare is a term we use to describe remedial exercises, hydrotherapy or other suggested techniques that you can do on your own at home, which will help increase the benefits you receive from massage treatment plan.


What should I wear?

You can wear whatever you like. Your practitioner will leave the room so that you can disrobe (to your level of comfort) and arrange yourself on the massage table under the sheets so that you are not exposed. My treatment room is equipped with a place for you to hang your clothing up. If you are not comfortable disrobing for treatment, it can be conducted through your clothing.

It is requested that you remove any jewelry.


Will my modesty be protected?

Yes. Your RMT practices draping techniques as instructed by the College of Massage Therapists of B.C. This means that only the area of your body being treated is uncovered at any given time.


What body parts do you massage?

While different body parts are indicated for different conditions, a full body relaxation treatment will consist of the back, the legs, the feet, the arms, the hands and the neck. When treatment is of a more targeted, specific nature, other body parts including the abdomen, the neck, the chest and buttocks may also be treated. No treatments are conducted without your prior consent.


What kind of oil or lubricants do you use?

Not all treatments require oil or lubricant. However, when treatments do require lubricant we prefer to use organic liquid coconut oil. This is a lightweight, clear oil that glides easily over the skin, seems to retain warmth and doesn’t leave a sticky feel on your body or clothing after treatment. If you have a special request, please feel free to let us know and we will try our hardest to accommodate you.


Are treatments covered by MSP and/or other Extended Health Care Plans?

In British Columbia only massage treatments conducted by Registered Massage Therapists (RMTs) are covered by Premium Assistance. This coverage does not include those on regular MSP.
Most extended health care plans cover some massage therapy by RMTs as well. Our clinic is registered with many extended health insurers and we are currently able to direct bill Pacific Blue Cross, Medavie Blue Cross, Great West Life and Chamber of Commerce group. If you don’t see your provider on this list please let us know and we can look into direct billing for you.


What if my question is not answered here?

Please contact us through the contact link at the top right hand corner of the menu. We try to respond to all communications within 48-hours of receipt.


Acupuncture Questions & Answers


Ok! So enough of the 3,000 year old medicines talk! Qi, Essence, Spirit??? What’s going on ???

The human body is an electrical circuit. Between the bones, and muscles are spaces. That form internal rivers. In places these are larger than others. This is where the acupuncture needles go. In these spaces our natural flow of blood and fluids can become blocked or slow down. This can show up as a number of ailments: Stress, Pain, and Tiredness. As the needles go into these spaces it unblocks, and the natural flow begins again. Our body’s connective tissue “fascia” wraps itself around every bone, muscle, organ and holds everything in place. This is like our river bank forming the channel for blood and fluids to flow. So fascia and collagen explain how putting an Acupuncture needle in your hand can take away your headache. Everything is connected in the body. It’s one big circuit board.

Acupuncture also has a profound effect on the nervous system. When stressed. Which happens many times a day to a lesser or more severe degree our Nervous system contracts our bodies and various symptoms arise, especially mental stress. In my experience acupuncture allows an expansion into a deep and relaxing place. Allowing the bodies circuit to flow and heal.


Alright!!! That’s science. Wow!!! Ok!!! So what does Acupuncture treat again?

A myriad of things!!! A big word there. I might go all spiritual on you in a minute… Well as an Acupuncturist I treat what’s called a “pattern”. To obtain this I ask a million questions, look and your tongue, and take your pulse. I’m also listening to you holistically. Then what I’ll find is one reason for your headache, insomnia, worry, and constipation. This is your pattern. Your constitution. That’s what is treated. Go on the internet…the lists of what acupuncture treats is vast.


Needles !!! People don’t love the idea of needles do they?

Essentially No! We have been conditioned to fear them and yes the needles that are used to take blood and give us health can be painful. Acupuncture needles are tiny. Remember…Acupuncture is performed by an acupuncturist. They have had a lot of training in Acupuncture and will do their very best to make it comfortable for you. IMS (intramuscular stimulation) which is performed by other health care practitioners is a procedure to release tight muscles and can be painful. Even though an acupuncturist can perform this. It has nothing to do with Classical Chinese Medicine. Some practitioner’s will use many needles on your body and you won’t even feel one of them.


For Physiotherapy Q & A Please Click Here.